Frequently Asked Questions

Everything you need to know about your K. van Bourgondien order

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, generally arriving within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit for your silhouette.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.

Are your materials sustainably sourced?

At K. van Bourgondien, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit all our manufacturing partners annually.